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certified-reviews

Welcome To Our Website

  • Trading on London Road Since 1980

  • Over 20,000 Satisfied Customers

  • 100’s of Great Customer Reviews (Check Out ‘Why Our Customers Love Us’)

  • Free Surveys (Usually By The Owner Of The Business)

  • Fully Qualified Gas Safe & HETAS Registered Staff


Why our customers love us

November 2014 I came to you because of the variety of fireplaces and because the staff were very helpful. The showroom was excellent, perfect. Stuart was very helpful and I bought a Oriana suite in Manilla with lights. I’m pleased I came to you.
Mr StelleDumfries
We looked at a few shops and got a few estimates and your firm seemed the most “Clued Up”. The showroom has very good displays and Peter was very helpful and explained things well. The fitter David and his son Steely were excellent. Excellent service and excellent workmanship. We are pleased we …
Mr & Mrs LawrenceHow Mill, Brampton
June 2015 We bought a gas fire from you several years ago and we had heard good reports about you from friends. We have been very happy with the fire we purchased. This time we just needed a new back and hearth. We liked the showroom and found the people knowledgeable and friendly. Jan helped us …
Mrs FerrisThurstonfield
January 2014 We found you while searching for fire shops in Carlisle and bought from you because you have good advice without being pushy. In the showroom you have a good varied selection of working fires on show and Stuart was very helpful. I bought a Nu Flame Icona gas fire which Jamie fitted. …
Elaine WilliamsonCockermouth
December 2016 We chose Trafford Fireplaces because we liked what we found in the shop and the price was good. There were plenty of products to choose from and the staff were very helpful. We were served by Matthew who was very helpful in explaining the fireplaces to us. We bought a Nu Flame…
Mr & Mrs YoungCarlisle
July 2014 I came to you because you are a local firm and I saw your advert in the paper. The showroom was OK, it was nice to be left alone to look. Stuart was faultless and I bought a Laura Ashley Jasmine fireplace. When it was delivered I asked for fitting advic from Stuart and he was very helpf…
Mr SmithCarlisle
I knew about your shop as friends had purchased fires from you. I chose you because I felt you understood the products and you struck me as being honest and reliable. Eileen understood what she was selling and the showroom was nice and warm of course! Eileen spend time with me and answered my questi…
Mr & Mrs BeattieCarlisle
March 2018 We came to you by recommendation. The showroom is incredible. Graeme gave exceptional service. We bought the Nu-Flame Ultra 2 Remote Control Convector Gas fire. Jamie the fitter was excellent. We are pleased we came and have already recommended you.
David and Carol Dunning, Wetheral
I drive by your shop a lot so I called in because I needed a Fireplace. Eileen was very helpful and showed me all the choices. You have the best range of products and they are value for money. The fitter Paul was very good. I am pleased I came to you I wouldn’t change anything.
Mrs FrenchCarlisle
March 2017 We were passing Trafford Fireplaces and decided to come in and have a look. Your showroom was clean and welcoming and you had the fireplace we wanted. Peter was friendly and explained all the products to us in detail and we purchased an Eko gas fire and Elisa fireplace. Jamie …
Mr & Mrs EvansCarlisle
March 2013. I knew Traffords because we drive past it. The showroom is fine. Peter was very helpful and explained all about the Stoves to us. We saw the Ideal Multi Fuel Stove for us and the price was right. We chose a small Aarrow Multi Fuel Stove with a flue system so it could be fitted in our con…
Mr & Mrs StockdalePenrith, Cumbria
April 2013. I have bought of you before and that its was my previous experience that brought be back. Your showroom has a good layout and range of fires. Graeme is friendly, helpful and knowledgeable and he answered our questions well. I chose the Gazco High Efficiency Balanced Flue Gas Fire. The fi…
Mrs SmithPenrith, Cumbria
I saw you when visiting Carlisle and liked what you had on offer. The showroom was very clean and tidy. Graeme was very good at explaining the products to me. Stuart Wright the fitter did a good job. He’s a nice lad. I wouldn’t change anything, everything is ok.
Mr CullenDumfries
January 2014 I knew about you from your adverts and I chose to go to you because I had heard good reports. I thought the showroom was excellent and Graeme was very helpful. I chose to buy a oak Colarado made to measure mantle. Jamie fitted it and he was very good.
Mr GrahamCarlisle
April 2018 I have used you in the past for work. The showroom is very good and Brenda is very helpful. I bought new marble and a Robinson Wiley Firecharm Gas fire. I got first class work from Jamie the Fitter. He was excellent. I am pleased I came to you and I will recommend you.
Mr & Mrs Strong, Penrith.
April 2017 I heard about Trafford Fireplaces from a relative and also saw the fire they had bought from you. The showroom was well laid out and the staff were ready to help and advise. I purchased a Gazco Logic HE gas fire and matt black fret and frame with the help and advice of Brenda.  T…
Mrs FlintPenrith
March 2015 I am one of your previous customers so i came back for a new stove. The showroom is well laid out and we were given ample time to view the stoves before Stuart offered advice and assistance. The stove we purchased was a Heta Inspire 45 and was on display and operating. Its operation wa…
Mr & Mrs ChalmersAnnan
May 2017 I heard about Trafford Fireplaces through word of mouth.  The shop was also accessible and looked to have a good choice of products. The showroom was well laid out with lots of options and prices and we spoke to Graeme about what we wanted and he was very helpful and not at all pushy.…
Mrs McWilliamDumfries
January 2017 I came across your company on the internet and decided to buy from you because of your location and selection of products. The showroom/shop is smart, friendly and professional and Matthew was very good at explaining the products to me. My Dimplex Sacramento electric fire and s…
Mr MarshallNewton Stewart
June 2014 I visited your shop because I had herd about you through a friend and I was very impressed with the showroom. Eileen was brilliant when I phoned the shop and I bought a Wescott free standing multi fuel stove. David fitted it and he was excellent, 10/10. I am pleased I cam to you.
Mr S MurrayCarlisle
We knew you were there and visited most of the local suppliers and found Trafford’s to be the most helpful. The showroom was well laid out and airy and light. Graeme was helpful and knowledgeable and able to answer all of our questions. David and his fitters were pleasant and efficient and kept an…
Mr & Mrs MacKayCarlisle, Cumbria.
August 2013. In 2000 I bought a fireplace and gas fire from you and in 2010 I bought a gas fire from you. When looking around your staff are always friendly and helpful. The showroom is pleasing with a good choice and Graeme was very pleasant and helpful in every way. I bought a Nu-Flame LPG remote …
Mrs SummersHeads Nook, Cumbria.
November 2012. I Pass the shop often so knew you were there. We chose you for convenience. The showroom was 1st Class as was Eileen who explained the products well. We chose the Stovax Stockton 5 Multi Fuel Stove. I was not impressed with Stuart the fitter who kept us waiting and forgot he was re…
Mr & Mrs BuchananCarlisle, Cumbria
June 2017 I knew about Trafford Fireplaces as I had purchased from your company before. Your showroom is well laid out and has a well presented selection of products. Graeme was an excellent member of staff who explained the products to me and helped me choose an EKO 3030 gas fire. This was…
Mr LowryCarlisle
February 2017 I saw your shop one day when I was driving by and I was told you had a good selection of fires. The showroom was warm and friendly and it was a pleasure to come into your shop as everyone was nice. Brenda served me and I bought a Flamerite Valentino LED suite. I didn’t get it …
Joan McLeanSilloth
November 2012. We saw the shop on a visit to Carlisle. We came back because you were very helpful in the past. The showroom is excellent and so is Eileen who helped us chose our Harwell Remote Control Electric Fire. Paul was very pleasant and did an excellent job of fitting the fire. we are very …
Mr and Mrs MoranPenrith, Cumbria
March 2017 I have always known about Trafford Fireplaces which is why I came to your shop. Your showroom had good displays and your staff were friendly and attentive.  Graeme was very helpful and answered all my questions regarding the products. As you promised David the fitter did an excel…
Mrs BulloughBrampton
July 2014 I came to you because I wanted to deal with a local family firm to get personal attention. I didn’t visit the showroom on this occasion but I chose from a catalog in my own home that was brought by Stuart. He was very helpful and I bought a Gazco balanced flue gas fire and a beige Veron…
Mrs DowneyCarlisle
December 2013 We had bought from you previously and came back because you were very good. The showroom was very nice, Eileen was helpful and we bought a Dimplex Cheriton electric fire. We are very pleased with you and our purchase.
Mr & Mrs AskewGretna
April 2015 I chose Trafford’s because you had the best selection compared to the others. The showroom was far superior to others we had seen. Graeme was very helpful in the showroom. I bought the Nu Flame High Efficiency Convector Gas Fire and an Elgin & Hall Marble Fireplace. The fitters Jamie a…
Anne SmithScotby

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Trafford Fireplaces Carlisle, Cumbria