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Welcome To Our Website

  • Trading on London Road Since 1980

  • Over 20,000 Satisfied Customers

  • 100’s of Great Customer Reviews (Check Out ‘Why Our Customers Love Us’)

  • Free Surveys (Usually By The Owner Of The Business)

  • Fully Qualified Gas Safe & HETAS Registered Staff

Why our customers love us

October 2013. You were recommended to me and I chose you because you have a good choice of fires. The showroom was good and Eileen was very helpful. Paul fitted my manual, balanced flue, natural gas fire and he was excellent. I am very pleased.
Mrs LawsonCarlisle, Cumbria.
July 2014 I came to you because of your choice of fires and your customer service. The showroom was well set out and welcoming and Graeme was very helpful. He explained what I wanted to know and talked me through the options available. I bought a Nu Flame 3 button gas fire. I am pleased, it was h…
Mrs PattinsonWhitehaven
December 2014 We chose Trafford Fireplaces on a personal recommendation. The shop is well situated and well set out and we were shown a variety of surrounds to chose from. The staff were very helpful and Eileen gave us all the information about the different types of gas fires. Our Nu-fl…
Mr & Mrs MarstonDalston
October 2014 I chose you because you were recommended to me by a friend. I thought the showroom was good and Eileen was very helpful. I bought a NuFlame remote control convector gas fire and Jamie fitted it. He was very good and I am pleased.
Mrs MiddlehamWigton
October 2017 I have visited you many times and I came to you because of your reliability. The showroom was very good as was Graeme. I chose the Elgin & Hall Vitalia Marble fireplace and the Nu-Flame High Efficiency Energis Convector Gas fire with the 3 Button High Level controls. The fitters Jami…
Mr Inglis, Warwick on Eden, Carlisle
April 2014 I’ve had fires from you before and was very happy with them so that’s why I came back to you. I thought Stuart was helpful, he took the time to help me to find the right fire. I bought a remote control Logic convector gas fire with a bras frame and fret. Jamie fitted it and he was quic…
Mr MorrisCarlisle
November 2014 We chose you because we had seen the shop many times on our way into the city. Also a friend recommended you. The showroom is well set out making it easy to look around. Stuart was very helpful, he explained the products and what was relevant for us. We bought a Gazco slide control …
Mr & Mrs HunterPenrith
I knew of you from passing the showroom and your good local reputation. You have a good choice and a bigger floor area than expected. Peter had a very helpful approach and left me time to look at leisure. I was happy with Trafford Fireplaces and I would recommend it to others.
Tony HendryCarlisle
September 2013. I have bought stoves from you in the past and went to you because you were the only store in the Carlisle area that has spares for Arrow fires (as far as I know). I thought the showroom was good and Jan was very good.
Mr ThorpeHethersgill, Cumbria.
November 2014 I chose you because you’re a local business and you were recommended to me buy a friend. The showroom had good displays and a good choice. Graeme and Peter were very helpful and knowledgeable in assisting me in my final choice. I bought a Logic balanced flue slide control gas fire a…
Mrs Amelia MorphetCargo
September 2014 I came to you because 4 of friends spoke very highly of you. Stuart was very helpful and I bought an outset Flavel  Renoir gas fire in black with a remote control. Jamie fitted it and his work was 10 out of 10. I’m pleased I came to you.
Mrs PalmleyCarlisle
March 2017 I heard about Trafford Fireplaces from my neighbour and chose your company because of the good reports. Your showroom is very good and the staff are great and give excellent advice on the products. Jamie and colleague fitted my Nu Flame Ultra 2 gas fire, LPG kit and novello chrom…
Norah SmithIrthington
October 2014 I had looked around at different fires and liked the one at your shop. The shop was well laid out. The staff, Graeme, was very helpful and not at all pushy. I purchased a Heta Inspire 40 multifuel stove and was very pleased I came to your shop.
Susan BurnsGretna
September 2014 We chose to come to you because we bought our last fire from you. We thought the showroom was laid out very well and that there was a lot of choice. Stuart was very helpful and explained everything well. We bought a Pevex inset stove and David fitted it. He was quick, very clean an…
Mr & Mrs MorrowCumwhinton
I saw the shop while I was on a bus trip to Carlisle. I thought the showroom was lovely. I went in because I liked the look of the Fireplace in the shop window. The showroom had a good selection and I wandered around with no hassle. Eileen was very helpful and explained so I could understand. The fi…
Mrs GasgarthAppleby
May 2017 We saw Trafford Fireplaces while we were waiting at the traffic lights near your shop and as you were the only firm that could fulfill our requirements we came to your shop to purchase. You didn’t have our chosen fire on display but we appreciate the difficulties in displaying so many…
Judith HealAppleby
March 2014 I chose you because I had heard about you through word of mouth and because you have good displays and friendly staff. The showroom was warm and friendly and Graeme understood different heat outputs and styles. I bought a Gazco Logic convector gas fire with a hearth, mantle and back pa…
Jill MartinSilloth
November 2013. You had been recommended to me by a friend and I chose to buy from you because you could provide the whole service, fitting, taking away my old fire and delivery. There was a good range of fires in the showroom and Jan and Stuart were very helpful keeping me up to date with fitting d…
Mrs LawsonHaltwhistle, Cumbria.
We had seen your shop from the car and our neighbour had a Stove Fitted by you. You have a wide selection of Fires and Fireplaces, which was good. The fitting was satisfactory. Generally a good efficient service.
C ThompsonHaltwhistle
November 2013. I found out about your shop from local information and on the internet and chose to go to you because Graeme was knowledgeable and friendly. My shop experience was warm and welcoming and Graeme was very helpful and informative. I am very pleased and would recommend you to others.
Mrs GreggainPort Carlisle, Cumbria.
We came back to you because we had a Fire put in previously by you. The showroom was excellent. Eileen was helpful and you had a good selection of Fires and Fireplaces. Everyone was very helpful at explaining the products. Ian the fitter was excellent. We are very pleased with everything.
Mr & Mrs DayMorton West, Carlisle
November 2012. We saw the shop on a visit to Carlisle. We came back because you were very helpful in the past. The showroom is excellent and so is Eileen who helped us chose our Harwell Remote Control Electric Fire. Paul was very pleasant and did an excellent job of fitting the fire. we are very …
Mr and Mrs MoranPenrith, Cumbria
January 2013. I had seen your Shop from the street. We came to you because you had the fire we wanted at the right price. The showroom is pleasant, relaxed, and well laid out. Graeme was very helpful at explaining everything. I chose the Elgin and Hall Roesia marble fireplace with Lights and the N…
Mr EcclesCarlisle, Cumbria
April 2017 I came to Trafford Fireplaces as I purchased my last fire from you and I was happy with the service. I pass the shop on a daily basis and it’s handy for me. The showroom is amazing. It has lots to choose from and it’s like a tardis. I was looking for a mantle and back panel and B…
Mrs Lesley WeirCarlisle
July 2017 I was looking for a new solid fuel fireplace and my daughter told me about Trafford Fireplaces. You have a good range of fireplaces and the showroom is very smart. The staff were great and Brenda helped me make my choice of a Percy Doughty Toulouse coal kit and Stovax tiles. Th…
Miss PottsCarlisle
I found you in Yellow Pages and I chose you because you are HETAS Registered. I didn’t visit the showroom and carried out all my contact over the phone. The staff were very helpful over the phone. I wanted the Stove for my other property in Brampton. David the fitter was very good. I am very happy…
Mrs AnthonyNewcastle Upon Tyne
A family member bought their fire from you and a friend had some work done and they were both very happy with it which is why I came to you. The showroom looks very nice and inviting and there is a good choice of products. I found Jan very helpful and pleasant and she took the time to explain the di…
Mrs NicholsonCarlisle
January 2017 We heard about your shop from our sons so we looked on the internet and decided to come in and have a look for a new gas fire. You have a lovely showroom and we were very satisfied with the way your staff explained the products to us. We bought a Nu Flame slimline gas fire whic…
Mrs ThompsonPenrith
May 2014 I went to you because you are local to me. The showroom had plenty of choice and Graeme was a great help and very knowledgeable. I bought a Studio 2 balanced flue gas fire and Paul fitted it. He was very good and I’m pleased I came to you.
Mr Lyle-MasonKeswick
August 2013. In 2000 I bought a fireplace and gas fire from you and in 2010 I bought a gas fire from you. When looking around your staff are always friendly and helpful. The showroom is pleasing with a good choice and Graeme was very pleasant and helpful in every way. I bought a Nu-Flame LPG remote …
Mrs SummersHeads Nook, Cumbria.

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