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certified-reviews

Welcome To Our Website

  • Trading on London Road Since 1980

  • Over 20,000 Satisfied Customers

  • 100’s of Great Customer Reviews (Check Out ‘Why Our Customers Love Us’)

  • Free Surveys (Usually By The Owner Of The Business)

  • Fully Qualified Gas Safe & HETAS Registered Staff


Why our customers love us

August 2013. I knew about you because I regularly pass the shop. I chose you because the shop looked interesting and I thought it would give us choice. The showroom had excellent choices, was well presented and spacious. Graeme was really helpful, the was no pressure sale, he just genuinely wanted y…
Mrs CammackAppleby, Cumbria.
November 2012. We chose you as we are an existing customer of yours. We wanted to update our coal fireplace and make it more efficient. Peter explained our options well. We chose a new granite back panel and the New Pevex Slimline Inset Stove. Paul the fitter was very good. We’re pleased we came b…
Mr & Mrs ScottCalthwaite, Carlisle, Cumbria
December 2012. I have often seen the shop when passing and you had the type of fire I wanted. The showroom was very good and Graeme gave very helpful and accurate service and advice. We chose the Gazco Ivory Enamel LPG Stove. I am pleased I went to you.
Mr GreenhalghColby, Appleby, Cumbria
February 2015 I came to Trafford’s because of its good reputation. The shop was excellent and so was stuart who explained all the stoves to me. I chose the Pevex 30 Multi Fuel Stove. David the fitter was very good in difficult circumstances. We are very pleased.
Mr & Mrs HarrisBrampton
December 2017 I was told to come to you by my son Alan Wilson from Dumfries. You have a good selection of fires working in the showroom. The salesman Matthew explained all the products and was very helpful. We bought the Stovax Regency Mantel with the Verona Beige Marble and the Gazco High Effici…
Mr & Mrs Wilson, Dumfries
December 2013 I knew about the shop from passing by car and chose to go to you because you had a good choice of surrounds and fires. The showroom was good and Stuart was very helpful and explained in detail the fires on display. Ian fitted our E Button Nu Flame convector gas fire and 48″ Aurellia…
Mr & Mrs HodgsonPenrith
February 2013. We came to you because you put our Central Heating in some years ago. We chose you because you do fires that run on Calor Gas. The showroom is very good and Peter was able to explain the fires to my satisfaction. I chose the Nu Flame Vitesse Royal, High Efficiency Glass Fronted Living…
Mr ArmerHigh Hesket, Carlisle, Cumbria
We have often passed your shop. You have plenty of Fireplaces to choose from. Eileen was very helpful and not pushy. There was a problem when Stuart was fitting my new marble fireplace and gas fire. But that was soon taken care of and a very good job was done in the end. I am very pleased.
Mr & Mrs DonohoeCarlisle
February 2017 I heard about Trafford Fireplaces from friends who gave good feedback about your company. You have a good selection of products in your shop and Jan was very helpful and straight forward in explaining the products to me. I purchased a Nu Flame Ultra 2 convector gas fire and th…
Stephen BlaylockCarlisle
January 2017 I visited Trafford Fireplaces on a recommendation. You had the best price and the look was professional. You have a very good showroom and the staff were very helpful in explaining the products to me. I purchased a Riva Studio 1 stove with the help of Brenda, the very helpful m…
Mr WhiteBampton, Penrith
I came to you because I was pleased with the service and quality of my previous purchase. You have a great variety and helpful staff who know their stuff. Stuart your fitter was excellent.
Mr HarrisonPenrith
December 2014 We chose Trafford Fireplaces on a personal recommendation. The shop is well situated and well set out and we were shown a variety of surrounds to chose from. The staff were very helpful and Eileen gave us all the information about the different types of gas fires. Our Nu-fl…
Mr & Mrs MarstonDalston
July 2013. I see you when I walk up Botchergate. The showroom is very well planned and you have the choice of many Gas Fires. Peter was very helpful at explaining the fires. I chose a New Flavel Strata Gas Fire. Ian the fitter was very helpful. Do not make any changes.
Mr CunnellCarlisle, Cumbria.
April 2017 We had used Trafford Fireplaces before and as we were impressed with the previous job you did for us we decided to come back to your shop. You have a good range of products in your showroom and the staff were very helpful. Graeme recognised us from our previous visit which was nice.…
Mr & Mrs HayesCarlisle
October 2013. A friend told me about you and I chose to go to you because you have a good reputation. The showroom was very nice and friendly and Stuart was very helpful. I bought a E button Nu Flame convector gas fire which Paul fitted and his work was very good.
Mr LyeWigton, Cumbria.
April 2013. I have known where you shop was for a long time. The showroom is very good Graeme is extremely good on all aspects of your fires. We chose you because of your knowledge of the products. We chose a White Marble Fireplace with Lights and the Nu Flame High Efficiency Open Living Flame Gas C…
Mr HollywoodCarlisle, Cumbria.
September 2014 I chose you because I saw your shop when passing. I thought the shop was lovely and had plenty of choice. Stuart was 10/10 and I bought a Villager multi fuel stove. I’m very pleased.
Ms GilmourAnnan
January 2013. I pass the shop daily and came to you because of your good range and advice. The showroom is excellent and Peter was excellent. We got the Gazco ‘E’ Box High Efficiency Glass Fronted Convector with Remote Control. The fitters Paul and Jamie were excellent. I am very pleased..
Mr GillMorton Park, Carlisle, Cumbria
I saw the shop while I was on a bus trip to Carlisle. I thought the showroom was lovely. I went in because I liked the look of the Fireplace in the shop window. The showroom had a good selection and I wandered around with no hassle. Eileen was very helpful and explained so I could understand. The fi…
Mrs GasgarthAppleby
March 2014 We were customers of yours from 16 years ago and chose to come back to you because we liked your products and knew we would get good service. Stuart was very helpful and we bought a 3 button Nu Flame convector natural gas fire. Paul fitted it and we were pleased with the fitting. We ar…
Mr & Mrs EvansWigton
February 2013. I have previously bought a Gas Fire and Fireplace from you. So I came back as you previously provided a good service. Jamie was very helpful in the showroom. I bought an Elgin & Hall Sophia Marble fireplaces with lights and the Nu Flame High Efficiency Remote Control Open Living Flame…
Mr P MrightCarlisle, Cumbria.
March 2013. I came to you because I had seen you in the press and a friend had told me about you. I was impressed after visiting the showroom which was very good. Eileen explained everything we needed to know. We chose the Elgin and Hall Marble Newman Electric Suite with the big fire. Simon the fitt…
Mr & Mrs WalkerCarlisle, Cumbria.
March 2014 You were recommended to me by a friend who had visited you before. I chose to buy my Verona hearth and back in beige and my manual Gazco logic convector gas fire from you because of the range of quality fires at competitive prices in your showroom. Stuart was very helpful both in the s…
Mr HugesCarlisle
October 2017 My family suggested I went to you as I needed a new Gas Fire. You’re also a family firm with a good reputation. The showroom is ok and very warm. Matthew was very good and helped me choose the Nu-Flame Convector Fire with High level Bullon Controls. The fitter Jamie was great. All Go…
Mrs Douglas, Upperby, Carlisle
I knew your shop as I pass it every day. I came in as I was recommended by a friend. I thought the showroom was good and the staff were very helpful and explained the stoves well. The fitters were clean and tidy and explained how to use the stove. We had a small problem with the stove and Steve the …
Mr PearsonLazonby
February 2014 You were recommended to me and I chose to buy from you because Graeme was very helpful when I came to inquire about a fire. he gave helpful service and advice and I went with your recommendation and bought a E button Nu Flame convector gas fire and an oak mantle. Jamie fitted it and…
Mrs HowardThursby
March 2013. I know you because I pass the shop a lot. I came to you because you could give a quick service. The showroom is very good and Graeme is very helpful. I chose the Valour Black Beauty Gas Fire. The fitter Ian was very good and a prompt service. I am very pleased.
Mr & Mrs ReedCarlisle, Cumbria.
March 2014 I noticed your shop when I was driving past and I chose to go to you because I was impressed by your shop Stuart and the price. The showroom was reasonably good though the lighting could be improved. I bought a Nu Flame convector natural gas fire and it was fitted by Jamie. This young …
Mr ForsythAnnan
October 2012. We went round all the different places and you were the best choice. We chose you because you were the most helpful. The showroom was good and Graeme was very helpful and he showed us lots of products. We decided on the Elgin and Hall Elisa Fireplaces with Lights and an Inset Electric …
Mr HunterMorton, Carlisle, Cumbria
September 2017 We’ve been driving past your shop for years and in our search for a replacement Gas Fire, your shop was first on our list to visit. Matthew was very helpful and friendly in the showroom. Not at all pushy. We choose the Nu-Flame Ultra 2 Convector Gas Fire with the High Level Button …
Mr & Mrs Cairns, Morton, Carlisle

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