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Welcome To Our Website

  • Trading on London Road Since 1980

  • Over 20,000 Satisfied Customers

  • 100’s of Great Customer Reviews (Check Out ‘Why Our Customers Love Us’)

  • Free Surveys (Usually By The Owner Of The Business)

  • Fully Qualified Gas Safe & HETAS Registered Staff


Why our customers love us

May 2014 I chose you because I had used you before. I thought the showroom was very good and Graeme explained everything well. He was very helpful. I bought a Pearl stone hearth and a button control NuFlame convector gas fire. We are very pleased and received good service.
Mr ThompsonWigton
We would like to thank Trafford Fireplaces for their excellent service. A special thanks to Graeme, who was so helpful.  He was so patient whilst we were choosing the correct fires for our home. His knowledge was fantastic, he was always happy to help.
Anne FarishBrampton
We were told about you from a previous customer and we had bought from you before. Eileen was very helpful and friendly and you had plenty to choose from. Paul fitted the fire we preferred and made a good job. We are pleased we choose you we have no complaints at all.
Marjorie AtkinsonWetheral
July 2014 I came to you because I wanted to deal with a local family firm to get personal attention. I didn’t visit the showroom on this occasion but I chose from a catalog in my own home that was brought by Stuart. He was very helpful and I bought a Gazco balanced flue gas fire and a beige Veron…
Mrs DowneyCarlisle
May 2015 My son bought a fire from you and as I needed one he recommended you. The showroom was a surprise and Peter was very good at explaining the fires to me. I bought a Remote Control Nu Flame High Efficiency Convector Gas Fire. The fitters jamie and J2O were clean and tidy. Spot on. I highly…
Mr CameronCarlisle
September 2013. I had noticed the shop from the 104 bus service and I chose to go to you because you installed my daughters fireplace. I did not go into the the shop, I did everything over the phone with Graeme and I found the communication by letter very good as I have a hearing impairment. Paul f…
Mrs McDonaldPenrith, Cumbria
February 2017 I heard about Trafford Fireplaces from friends who gave good feedback about your company. You have a good selection of products in your shop and Jan was very helpful and straight forward in explaining the products to me. I purchased a Nu Flame Ultra 2 convector gas fire and th…
Stephen BlaylockCarlisle
March 2014 I pass the shop all the time and I chose to buy from you because of your choice of stoves. Eileen and the showroom were bothe excellent and she was very knowledgeable. I bought a Pevex Newbourne 40 multi fuel stove. Jamie came and took the other fire out and he was very clean and tidy.
Brian RitsonCarlisle
October 2013. I knew about you through recommendations and bought my Riva gas fire from you because I was impressed by the shop. The showroom was very good and very warm. Graeme was very helpful and obliging. Stuart fitted my fire and he was excellent, I am pleased.
Mr BaillieAnnan, Cumbria.
I have known your shop and that you have kepted good equipment for many years, so I didn’t hesitate to come when I needed advice. I came to you because you get better attention from a family firm and I proved this. Politeness was shown to me and time was taken to give advice. I found the staff …
Mrs Margaret JohnstonGreat Orton
July 2014 I bought my last fire from you so I came back to you for this one. I thought the showroom was very good and Graeme was able to explain the products to my satisfaction. I bought a  Nu Flame 3 button slimline gas fire and Jamie fitted it. He was very clean, tidy and obliging.
Mr BrodieBrampton
your shop was recommended to me, you had the Fire I wanted and the Fitters and their workmanship was excellent
J CousinsBrampton
July 2013. I see you when I walk up Botchergate. The showroom is very well planned and you have the choice of many Gas Fires. Peter was very helpful at explaining the fires. I chose a New Flavel Strata Gas Fire. Ian the fitter was very helpful. Do not make any changes.
Mr CunnellCarlisle, Cumbria.
September 2014 I came to you because you were recommended to me by a family member. I thought the showroom was excellent, very welcoming and Graeme was very knowledgeable. I bought a Gordon oak mantle with a Verona beige marble set. Paul fitted it and he was excellent and made no damage to existi…
Mrs DobieCockermouth
July 2017 I found Trafford Fireplaces on Facebook and chose your company because of your customer service. The showroom was good and Graeme was very helpful in explaining the products to me. I bought a Gazco Studio 1 gas fire which was fitted by Tony who was pleasant.  There was a small pro…
Mrs MutchPenrith
February 2013. I have seen your shop when passing. You had a good choice of stock and good customer service. Graeme was friendly and helpful. He explained the fires and fireplaces well. I chose the Penman Easby Marble Fireplaces with a Dimplex Electric Fire. The fitter Simon was on time, friendly an…
Mrs ProctorCarlisle, Cumbria
October 2013. We knew about you through our friendship with the late Stan Smith and Joan and that is why we chose you. We thought Jan and the showroom was OK. We bought a Nu Flame slimline natural gas fire with side controls. Jamie fitted it and was an excellent advert for your firm, he gave 1st cla…
Mr & Mrs RobertsonCarlisle, Cumbria.
I only knew you by driving past your shop. You looked interesting. I was impressed when I walked in the shop. It is very good, great choice, good displays. The shop is bigger than I thought from outside. You have attentive staff and Eileen explained very well. She is knowledgeable and she LISTENED…
Mrs GallagherPenrith
June 2013. I Can’t remember how I found you it was so long ago. The product I was looking for you had on display, The Gazco Ivory Enamelled LPG Huntingdon Stove. Graeme was very helpful in the showroom which was very good. The project started in 2012 as we have been doing a lot of building. Stuar…
Mr HawkinsPenton, Cumbria.
March 2013. I’ve seen your shop many times when going through Carlisle. I chose Traffords because you were very helpful and you also had fitters who you use. The showroom is like the Tardis, its far bigger on the inside compared to the outside. The staff were extremely helpful and they all had a s…
Mr PearsonPenrith, Cumbria
April 2017 We came to your shop looking for a new stove and as we had walked passed several times and called in for fire sets we came in to have a look. The staff were excellent and knowledgeable advice was freely given with no hard sell. We chose a Pevex 30 slimline inset stove with the he…
Steve BowlesBrampton
October 2013 I knew about you from passing the shop as I was driving down London Road and I came to you because you are the best shop in Carlisle. The showroom was great and Graeme was helpful and able to explain the products to my satisfaction.
Mrs ArmstrongLongtown
I knew about you because I had purchased from you previously and I chose to buy from you because you have an excellent range of quality, specialist products. In the showroom I was made to feel welcome and I had a nice warm feeling when I entered. There is a good display of fires and fireplaces. Grae…
J WalkerKirkoswald
September 2017 I had bought from Trafford Fireplaces in the past and as the previous work was very good I decided to call in. The showroom has a very good selection of products and the staff were helpful in explaining the products to me. I purchased an Icona 800 gas fire which was fitted by…
Judith BrownlowBrampton
October 2014 I chose you because you have a good selection of fires and fireplaces and you have friendly staff. I thought the showroom was very good and Graeme was very helpful and friendly. I bought a Villager Esprit 5KW stove and Paul fitted it. I’m very pleased with his work and I’m happy I ca…
Mr HastieShap
January 2014 I found you on an internet search and chose to go to you because Carlisle is our nearest shopping center. The showroom was well displayed and labeled, there was lots to see. Stuart was very helpful and knowledgeable. We are very pleased and would recommend you to anyone.
Mr & Mrs KeysBraithwaite
October 2014 I chose you because one of your fitters recommended you to me. I thought the showroom was very good and Stuart was excellent. I bought a manual gas fire with a Stovax white surround and Jamie fitted it for me. His fitting and customer service was excellent.
Mr BanksCarlisle
September 2013. We knew about you through friends and relations and chose you because of generally good reports. We had no problems with the shop experience and bought a Nu Flame “E” button slimline gas fire with coals. We thought Eileen was quite good. Ian fitted the fire and he was efficient a…
Mr & Mrs HastingsDalston, Cumbria.
November 2014 We chose you because we had seen the shop many times on our way into the city. Also a friend recommended you. The showroom is well set out making it easy to look around. Stuart was very helpful, he explained the products and what was relevant for us. We bought a Gazco slide control …
Mr & Mrs HunterPenrith
We came to you as we had a Coal Fire fitted by you previously. The showroom was well laid out and Graeme gave us excellent service. He was helpful in the shop and on the phone. The fitter Paul was excellent and friendly. I am happy with the work he’s done. I am pleased we came to you.
Julie PhillipsCarlisle

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