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Welcome To Our Website

  • Trading on London Road Since 1980

  • Over 20,000 Satisfied Customers

  • 100’s of Great Customer Reviews (Check Out ‘Why Our Customers Love Us’)

  • Free Surveys (Usually By The Owner Of The Business)

  • Fully Qualified Gas Safe & HETAS Registered Staff


Why our customers love us

April 2015 The showroom was very good – but hot. Not complaining though. I chose you because you were a good price all in. At another place we visited it was a bit vague-well depends etc. The man in the showroom, Graeme was very helpful. He knows his stuff. The fitters Jamie and J2O were excellen…
Mrs FosterCarlisle
October 2013. We got a fireplace from you for our last house and went to you again because you are reliable. It is a nicely laid out showroom with a good choice of fires and surrounds. Graeme was very helpful and I bough a Durrington chiltern suite and an electric fire. Simon fitted it and he was we…
Mrs DiromCarlisle, Cumbria.
March 2017 I have always known about Trafford Fireplaces which is why I came to your shop. Your showroom had good displays and your staff were friendly and attentive.  Graeme was very helpful and answered all my questions regarding the products. As you promised David the fitter did an excel…
Mrs BulloughBrampton
July 2017 I found Trafford Fireplaces on Facebook and chose your company because of your customer service. The showroom was good and Graeme was very helpful in explaining the products to me. I bought a Gazco Studio 1 gas fire which was fitted by Tony who was pleasant.  There was a small pro…
Mrs MutchPenrith
June 2014 I chose you because you ave the best range of products. I thought the showroom was well laid out and welcoming. There was no undue pressure from Graeme and he was friendly and helpful with good product knowledge.I bought the Elissa mantle and hearth with lights and a button control NuFl…
Mrs MinginsCarlisle
October 2013. I went to you because of past dealings and your good, friendly and helpful service. Stuart was very helpful.
Mr JohnstonKirkbampton, Cumbria.
October 2013. I knew about you because I live in the area and have passed the shop lots of times. I chose to go to you because I had received good reports from your shop. Eileen was very friendly and made me feel at home. I bought a Nu Flame “E” button convector gas fire which Ian fitted and he …
Mrs SimpsonCarlisle, Cumbria.
I knew Trafford Fireplaces just by driving past the shop. I chose you because you had a varied range of stove models which suited my situation. Graeme the salesman was always very helpful, never pushy or stand offish. The shop was very good, it had a pleasant atmosphere. I was extremely pleased with…
Mr MajewiczAllerby, Wigton
May 2015 We have dealt with you in the past and had a good purchase so we came back. The showroom we thought had a good display of fires. We walked in and within 2 minutes we had made up our mind. Graeme was very helpful and explained what we needed to know. We bought the Nu Flame High Efficiency…
Mrs MurrayHayton
March 2013. I noticed your shop during several visits to Carlisle. We chose you because of your good service and no pressure. The showroom is very good and so was Graeme at explaining the fires. I chose the Nu Flame High Efficiency Open Fronted Living Flame Gas Convector Fire. Paul the fitter was ex…
Mr SivyerAppleby, Cumbria
September 2014 I chose you because I had used you before. I thought the showroom was excellent and Stuart was very good. I bought an outset fire and Jamie fitted it. He was very good and I am very pleased.
Mr OsbourneCarlisle
June 2013. I know you from passing the shop and we have bought off you before. We chose you because you had the Villager Multi Fuel Stove we wanted. The showroom was good and Graeme demonstrated the Stove well. We were very satisfied with your help.
Mr DixonArmathwaite, Cumbria.
March 2013. I know Trafford Fireplaces from walking past the shop occasionally. I bought from you as I had bought a Fire Surround and Cast Iron Fireplaces from you before. I think the showroom is very effective and my experience their was positive. Peter was approachable, informative and very helpf…
Mrs ChalmersCarlisle, Cumbria.
March 2017 Having used Trafford Fireplaces satisfactorily and successfully before we came back to have a look again. The showroom was excellent and your working items were well displayed.  Brenda was very helpful and gave us first class service. We purchased an Eko 30 30 gas fire and black …
Mr & Mrs InglisCarlisle
December 2014 We chose you because we had used you before and you provided a good service. The showroom is very nice but a little limited in space. Stewart was very helpful in explaining the products. Jamie fitted a LPG convector fire and could not have been better. We were very satis…
Mr & Mrs MurrayCrosby On Eden
May 2014 I went to you because you are local to me. The showroom had plenty of choice and Graeme was a great help and very knowledgeable. I bought a Studio 2 balanced flue gas fire and Paul fitted it. He was very good and I’m pleased I came to you.
Mr Lyle-MasonKeswick
March 2014 I saw the shop premises in Carlisle and I went to you because I had used you previously and was very happy with my purchase at that time. The showroom was excellent, there was a variety of stock and it was well laid out. Stuart was very knowledgeable about their wares and helped e chos…
Mr WilsonCarlisle
July 2017 I was looking for a new gas fire and came into Trafford Fireplaces as I had bought a fire from you before and you have the best display of gas fires in town. The staff (Matthew) were very helpful in explaining the products to me and I decided on a Legend Vantage gas fire. This was fi…
Mrs DurkinCarlisle
November 2012. I Pass the shop often so knew you were there. We chose you for convenience. The showroom was 1st Class as was Eileen who explained the products well. We chose the Stovax Stockton 5 Multi Fuel Stove. I was not impressed with Stuart the fitter who kept us waiting and forgot he was re…
Mr & Mrs BuchananCarlisle, Cumbria
I know your shop because I travel past it and you have a good name. Your staff and showroom are very good and they explained the products clearly. The fitter Simon was very good. I am pleased with my Fireplaces and that I went to Trafford Fireplaces.
Ms FosterCarlisle, Cumbria.
October 2014 We chose you because you are a local shop. We thought the showroom was very good and so was Eileen. We bought a Nu Flame remote control slimline gas fire and Jamie fitted it. He was excellent. We are glad we came to you.
Mr & Mrs BraddockCarlisle
November 2013 I knew about you by your reputation and chose to go to you because of your good quality stock. The showroom was very good and Jamie was very helpful.  I bought a remote control Nu-Flame convector gas fire and a 46″ Tudor surround in natural oak which was fitted by Jamie. He was very…
Mrs MurrayPenrith
June 2017 I came to Trafford Fireplaces because you have a good reputation and a friend had a fire fitted by you. I had also seen your vans around which are very distinctive. Your showroom is very warm and the staff (Matt) knew what he was talking about when explaining the products to me which…
Tom AndersonCarlisle
April 2013. We found you by driving past the shop and more recently seeing you on the Internet. The showroom is very clear, it is easy to see and touch all the stoves. Graeme was extremely helpful with unbiased advice and he explained everything very well. I chose the Burley Deepdale Wood Burning St…
Julie PeacockCanonbie, Dumfries & Galloway, Scotland.
January 2013. We know you because we are local and a friend recommended you. You have a good variety of fireplaces in the showroom. Eileen could not be better she was able to explain everything. We chose the Elgin and Hall Verdena with lights and the Nu Flame High Efficiency Living Flame Gas fire wi…
Mr & Mrs ArmstrongHarraby, Carlisle, Cumbria
April 2013. I know you from your prominent position on London Road. We chose you because you were very helpful in finding and procuring a replacement grate for our open fire. The showroom has a good display. Eileen was very friendly and helpful. She helped us chose our Gazco Stockton Gas Stove. The …
Mr & Mrs DownieWetheral, Cumbria
February 2017 I visited Trafford Fireplaces after hearing a good report from a work colleague. I was impressed with the showroom and Jan was very helpful and provided the necessary information on the products.   I chose a Gazco Logic balanced flue gas fire which was fitted by Jamie who was …
David HetheringtonCarlisle
February 2014 You had been recommended to me and I went to you because of your reputation, price and choice of fires. Stuart was helpful and friendly and I bought a Stockton 5KW mutli fuel stove. David fitted it and he was good. I am pleased with the service.
Mr YoungCanonbie
September 2013. I knew about you because my cousin Graeme works for you. I chose to go to you because my family recommended me to, but I also got a good deal on a Nu Flame gas fire. The showroom is nice and the staff are friendly and very helpful. Jamie, who fitted the fire, was very friendly and ef…
Rachael ReayCarlisle, Cumbria.
April 2017 I chose Trafford Fireplaces as I am a previous customer who received good service last time. You also had a tall mantel available which is what I was after at the time. The choice of fireplaces on display in your showroom is excellent and the staff, Brenda and Graeme, where very hel…
Miss StephensonCarlisle

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