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Welcome To Our Website

  • Trading on London Road Since 1980

  • Over 20,000 Satisfied Customers

  • 100’s of Great Customer Reviews (Check Out ‘Why Our Customers Love Us’)

  • Free Surveys (Usually By The Owner Of The Business)

  • Fully Qualified Gas Safe & HETAS Registered Staff

Why our customers love us

August 2013. I knew about you because I regularly pass the shop. I chose you because the shop looked interesting and I thought it would give us choice. The showroom had excellent choices, was well presented and spacious. Graeme was really helpful, the was no pressure sale, he just genuinely wanted y…
Mrs CammackAppleby, Cumbria.
February 2017 We bought our previous fireplace from yourselves and decided to come back to you. Your shop has plenty of choice and Brenda was very helpful in explaining the products to us. We bought a Dimplex fire and marble surround which was fitted excellently by Jamie.  There is nothing …
Mrs RoyCarlisle
I knew about your shop as friends had purchased fires from you. I chose you because I felt you understood the products and you struck me as being honest and reliable. Eileen understood what she was selling and the showroom was nice and warm of course! Eileen spend time with me and answered my questi…
Mr & Mrs BeattieCarlisle
February 2018 We came to you because you are a well known and respected local supplier. I had a great showroom experience and everyone was very friendly, professional and helpful. Graeme was very helpful and knowledgeable. We Chose the Gazco Vogue midi Gas Stove with Remote Control and a Balanced…
Mr & Mrs Kissock, Cargo, Carlisle.
February 2018 I came to you because of your reputation. The showroom is excellent and the staff are very professional. Brenda helped me chose the Elgin & hall 48″ Verdena Marble Fireplace Suite with Lights and the Nu-Flame Energis Ultra Convector gas fire with Remote Control. The fitter Jamie was…
Mrs Neil, Hayton.
October 2017 We bought our last fire from you so we came back for a new one. The showroom was very good and Jamie the young man that served us explained things to our satisfaction. We bought the Nu-Flame Energis Ultra 2 High Efficiency Convector Gas Fire with High Level Bullon Controls. J20 who f…
Mr & Mrs Johnston, Carlisle
July 2017 I chose Trafford Fireplaces as many years ago I bought a fireguard from you and you had a good range of products. The showroom is well laid out and the staff are very helpful. I bought a Nu Flame Energis gas fire and fireplace. The fitter (Jamie) did a very good fitting my fireplace …
Mrs HowisDalston, Carlisle
March 2018 We saw you on the high street and bought a fireplace from you 10 years ago. The showroom is warm, spacious and pleasant. The shop staff and Graeme are outstanding. We bought the Heta 45 Multi Fuel Stove. The fitters David Southwell. Excellent work. Two very polite young fitters. Everyt…
December 2013 We knew about you from searching the internet and went to you because you looked and sounded OK. It was good to see all the options in the showroom and Peter was very helpful. He helped us to find a good solution to what we needed.
Mr & Mrs DunnKeswick
September 2013. I’d bough a fireplace from you before so that is why I chose you this time. The showroom is good, there is a lot of choice. I chose the 48″ Chiltern Durrington suite with the Wyndford electric fire in chrome. Stuart was great, very helpful. Simon fitted the fireplace and he was g…
Miss ThompsonCarlisle, Cumbria.
March 2015 I knew Trafford’s by name, reputation and price. I found the parking a bit difficult but the showroom experience is good. Graeme was very good at explaining the fires. I bought a Gazco Balanced Flue Stockton Stove. Paul the fitter was excellent, no mess and efficient. Very pleased.
Mr RobinsonPenrith
We came to you as we are local and had previously visited your showroom. Your showroom is deceptively spacious with a good choice. The fitter was good. We are delighted with the service.
Mr & Mrs SwattsDalston
I came to you via my friends Sue and Harry who gave you a good reference. I found the showroom and the staff very good. My Stove was fitted by your fitters David and his son who were friendly, efficient and helpful. I am very satisfied.
Miss WilcoxHaltwhistle
April 2015 I didn’t actually visit the showroom but phoned up. Graeme was a very helpful sales person who introduced himself by name and this gave us a professional and friendly contact point. The visit from your fitter Paul resulted in us choosing you. He was very professional and knowledgeable.…
Pat AtkinsonRavenglass
July 2014 I came to you because you are a local firm and I saw your advert in the paper. The showroom was OK, it was nice to be left alone to look. Stuart was faultless and I bought a Laura Ashley Jasmine fireplace. When it was delivered I asked for fitting advic from Stuart and he was very helpf…
Mr SmithCarlisle
I had passed the store in the car and on the the bus and I went to you because you had what I wanted at a reasonable price. The showroom was very good and Peter was very helpful. I bought a Dimplex Wynford electric fire in chrome and I am very pleased and very satisfied with it.
Mrs WoodCarlisle
October 2013. I knew about you because I live in the area and have passed the shop lots of times. I chose to go to you because I had received good reports from your shop. Eileen was very friendly and made me feel at home. I bought a Nu Flame “E” button convector gas fire which Ian fitted and he …
Mrs SimpsonCarlisle, Cumbria.
May 2014 We chose you because you have the best selection. We thought the showroom was very good and we are very satisfied with the service we received from Stuart. We bought a Sienna mantle and a Montclair electric fire. Simon fitted it and he was very good.
Mr & Mrs RoseHaltwhistle
April 2013. I was recommended to you by a friend. Your showroom has a good range of products well displayed. Peter was very helpful and patient. I chose a stone fireplace with a drift wood electric fire. Paul the fitter was very friendly and efficient. But there must have been crossed wires as the f…
Mrs HarrisonCarlisle, Cumbria
I knew of you by word of mouth and recommendation. I chose you because of the range of products. The showroom was very enjoyable and relaxing. Graeme was very helpful and knowledgeable. The fitter Paul showed excellent workmanship and at reasonable rates. I am very pleased with you and will recommen…
Mrs SmithCarlisle
May 2018 I found you online and the fireplaces looked very attractice. The showroom is very good and Graeme knew exactly what would suit our situation. I got the Nu-Flame Ultra 2 Convector LPG Gas Fire with Remote Control. The fitter Tony was very good. I am pleased I came to you.
Miss Feasby, Anthorn
May 2013. I have seen your shop for years in passing and I knew you had a large range of stoves. The showroom is interesting and helpful, good. Graeme was very helpful and made it easy for me. Paul the fitter was very thorough. I am pleased. The whole process was made easy for me with little disrup…
Mr SmailesCliburn, Penrith, Cumbria.
December 2017 I was recommended to come to you. The showroom is very good. Matthew was very good at helping me chose a fire. The Gazco Logic Convector Slide Control. Jamie the fitter was excellent. I am very pleased
Mr & Mrs Underwood, Carlisle
April 2014 We chose to go to you because we already knew the shop. The showroom was very well displayed and Stuart was very welcoming and helpful. We bought a slimline Nu Flame gas fire and Simon and Jamie fitted it. They were very professional, especially Jamie. We were very happy to use you and…
Mr & Mrs ReedCarlisle
We knew about Trafford’s as it is a well-established Carlisle business. We chose you because of previous excellent product and service. The showroom has a good layout and pliant knowledgeable staff. The fitter Stuart was excellent. We are very satisfied.
Dr SalterKingstown, Carlisle
August 2017 I live near the shop and have used you before. I was pleased with the service I received then. You have a good range of stoves that suited me. Matthew was excellent, his knowledge of the products helped me come to a decision. I chose the Burley Hollywell Wood Burning Stove, with a bea…
Mr Potts, Carlisle
June 2017 We came to Trafford Fireplaces as we had bought a fire from you a few years back and were satisfied with our purchase. The outlay of the showroom was perfect and the member of staff who served us (Matthew) was very helpful and explained the products to us. We purchased a Firecharm…
Mr & Mrs IrvingCarlisle
July 2017 I visited Trafford Fireplaces because I already knew about the shop and it had the most choice of fireplaces. The showroom had plenty of space and a good choice of products. The staff were very polite and helpful and explained the products satisfactorily.  I purchased a Dimplex…
Mr SimoniniPenrith
February 2017 A family member had a gas fire fitted by yourselves and we had also purchased a log burner which were very pleased with.  We came back to have a look at your gas fires. The showroom is well stocked with a variety of appliances and Brenda was very helpful in explaining the product…
Mr & Mrs WatsonCarlisle
We have often passed your shop. You have plenty of Fireplaces to choose from. Eileen was very helpful and not pushy. There was a problem when Stuart was fitting my new marble fireplace and gas fire. But that was soon taken care of and a very good job was done in the end. I am very pleased.
Mr & Mrs DonohoeCarlisle

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