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certified-reviews

Welcome To Our Website

  • Trading on London Road Since 1980

  • Over 20,000 Satisfied Customers

  • 100’s of Great Customer Reviews (Check Out ‘Why Our Customers Love Us’)

  • Free Surveys (Usually By The Owner Of The Business)

  • Fully Qualified Gas Safe & HETAS Registered Staff


Why our customers love us

November 2012. I know the shop because we pass it a lot. The showroom was very good and we saw a fire we liked. Eileen was very helpful in explaining the fires. We chose the Nu Flame High Efficiency Gas Convector Fire with the buttons on the side. Paul the fitter was very good. We are very pleased.
Mr & Mrs MillsCarlisle, Cumbria
November 2017 I came to you because of price. The showroom was good as was Graeme. I bought a Legend Vantage Convector Gas Fire. The fitter Jamie was good, quick and clean. I am pleased I came to you.
Jason Todd, Carlisle
February 2014 I knew about you from going past the shop. The showroom was very good and Eileen was very helpful. I bought a E button convector gas fire with coals and Ian fitted it. I already knew him and he is good at his job.
Mrs DixonCarlisle
October 2013. I knew about you through recommendations and bought my Riva gas fire from you because I was impressed by the shop. The showroom was very good and very warm. Graeme was very helpful and obliging. Stuart fitted my fire and he was excellent, I am pleased.
Mr BaillieAnnan, Cumbria.
July 2013. Mr Alan Luke, Electrician and Handy Man from Talkin Village said he usually suggested Trafford Fireplaces to his customers as you do a good job. I also found out from a friend that you had been with them in the past and they were happy with their fire. I have not been into Carlisle for …
Miss BrittonBrampton, Cumbria.
October 2014 I have a personal connection to the shop, but I also asked friends and family and you came out top which is why I chose to go to you. I thought the showroom was very informative and Stuart was very helpful. I was a total beginner in the stove world. I chose a Pevex slimline inset sto…
Mrs BettsBrampton
July 2018 Many thanks for your good service and Delivery.
Mrs Biulter
I saw you when visiting Carlisle and liked what you had on offer. The showroom was very clean and tidy. Graeme was very good at explaining the products to me. Stuart Wright the fitter did a good job. He’s a nice lad. I wouldn’t change anything, everything is ok.
Brian RedheadClifton, Penrith
December 2012. I spotted the showroom when I was passing by. I have found out over the years that small companies are best. They are through and give a good service. You have a pleasant showroom nicely presented and interesting to browse around. Eileen was very helpful and explained everything very …
David HetheringtonCarlisle, Cumbria.
May 2015 I was told about your excellent service and advice. You have a good range of Fires to chose from. Graeme was very helpful indeed. I chose the a Remote Control Nu-Flame Convector Fire. The fitter Jamie did excellent work. I am definately pleased. Super service.
Mr Ferguson
August 2017 I have always known about your shop. We got got the best feedback from you about our project. The displays were good and Graeme was great helping us to finalise our order. We choose an Aarrow Ecoburn 5 Plus with a liner for the flue. The fitters Tony and Alan made the inglenook and…
Mr Bell, Thornby, Wigton
June 2018 I was recommended to you by a friend. The showroom was very good and Matthew was very helpful. I bought a Dovre Coal effect Gas Stove.  The fitters Tony and Allan were very good. I’m pleased I came to you and will recommend you.
Christine Wilson, Carlisle
We see your shop when we come into Carlisle. The showroom is very good. The staff were very helpful and explained what I needed. The fitters work was very good. I am satisfied with everything, thank you.
Mrs WaltonAppleby
April 2014 We came to you because we had received a flyer through the post. We thought the showroom was very good and so was Stuart. We bought a Stockton 5KW stove and David fitted it. He was very good and we are pleased we came to you.
Mr & Mrs DansonCarlisle
April 2013. I know Trafford Fireplaces. You have a good range. The showroom is pleasant, airy, well set out in various colours. Graeme explained the products good. I picked a new marble back panel and a Dimplex Electric Fire. The fitter Simon was a good clean worker and arrived on time. I had to cha…
Mr G TaylorCarlisle, Cumbria.
May 2014 I went to two other shops in town and got poor service and poor quality. I went to Traffords because they are well known and good quality. Your showroom had the best selection and it was well set out. Stuart was very helpful and honest and advised me on the best options. I bought a manua…
Gary LittleCarlisle
November 2012. I found out about you by word of mouth. We wanted a local firm who sold quality products with a good reputation. I felt comfortable in the shop and Graeme was friendly, very helpful and all our questions were answered. We picked the Nu Flame High Efficiency Gas Convector Fire. The fit…
Stuart BrownCarlisle, Cumbria
November 2014 I came to you because of the variety of fireplaces and because the staff were very helpful. The showroom was excellent, perfect. Stuart was very helpful and I bought a Oriana suite in Manilla with lights. I’m pleased I came to you.
Mr StelleDumfries
August 2018 I am a previous customer of yours and an acquaintance of Eileen who used to work for you. The showroom is well set out and you have plenty of choice. Brenda was first class and pleasant. We chose the Elgin & Hall Amorina Deluxe Electric Suite. The fitter Jamie was excellent, clean,…
Mr Woods, Carlisle
December 2017 We were looking for a new modern fire. After visiting a couple of showrooms, saw the styles we liked that of Traffords. I liked the logical layout and choice available in the showroom. The staff were friendly and knowledgeable about the products and left me confident I had a good pr…
Ewan Murray, Houghton, Carlisle
July 2017 I was looking for a new solid fuel fireplace and my daughter told me about Trafford Fireplaces. You have a good range of fireplaces and the showroom is very smart. The staff were great and Brenda helped me make my choice of a Percy Doughty Toulouse coal kit and Stovax tiles. Th…
Miss PottsCarlisle
December 2012. I often pass your showroom and when I went in I found it very friendly and helpful. Peter explained everything very well. I thought you had more choice than anyone else. I chose a solid oak mantel with a shaped ivory tile set and a Dimplex electric fire. Paul the fitter was excellent.…
Mr & Mrs RobinsonCarlisle, Cumbria
I heard about you through word of mouth. I thought the showroom was very good and Graeme in the shop was excellent. I bought a Gordon mantle in oak and a beige marble hearth and back panel. Ian fitted it and I have no complaints. There’s nothing I would have wanted done differently.
Mrs MurphyCarlisle
July 2018 We came to you because you are a local and reputable company. Your showroom has a good choice of visual displays. You have very helpful and friendly staff. Graeme was very knowledgeable and very helpful. We chose the Gazco Vogue Stove with Oyster Stone for the Inglenook with Granite …
Karen Smith, Wetheral
October 2014 We chose you because you are a local shop. We thought the showroom was very good and so was Eileen. We bought a Nu Flame remote control slimline gas fire and Jamie fitted it. He was excellent. We are glad we came to you.
Mr & Mrs BraddockCarlisle
February 2014 You were recommended to me by 3 different people so that is why I went to you. The showroom was very cozy and I got a warm welcome, just how you want to see a fire. Eileen was more than helpful and she knows the products and how best to maintain them. I got great advice and bought a…
Miss HoweBrampton
September 2014 We just came in to look around and we were pleased so we bought our Nu Flame high efficiency 3 button control gas fire from you. Jamie fitted it and he was excellent, very clean and tidy and made a good job. We are very pleased.
Mr & Mrs ParkinPenrith
January 2013. Our plumber/gas fitter recommended you to us. The showroom has a good layout, it was easy to find what we were looking for. Graeme was very helpful. We chose the EKO 3030 Living Flame Gas Fire. We had our own fitter.
Mr & Mrs TurnbleCarlisle, Cumbria
We knew you were there and visited most of the local suppliers and found Trafford’s to be the most helpful. The showroom was well laid out and airy and light. Graeme was helpful and knowledgeable and able to answer all of our questions. David and his fitters were pleasant and efficient and kept an…
Mr & Mrs MacKayCarlisle, Cumbria.
January 2018 I came to you because of your general appearance compared to other outlets we saw. Good outlay of choices. Your staff are very welcoming, friendly and courteous. It is an enjoyable place to visit. Graeme was helpful, very much so. We spent a long but pleasant time exploring the optio…
Mr Brown, Wigton.

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