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Welcome To Our Website

  • Trading on London Road Since 1980

  • Over 20,000 Satisfied Customers

  • 100’s of Great Customer Reviews (Check Out ‘Why Our Customers Love Us’)

  • Free Surveys (Usually By The Owner Of The Business)

  • Fully Qualified Gas Safe & HETAS Registered Staff

Why our customers love us

March 2013. I knew you from personal recommendation and that is why I went to Trafford Fireplaces. The shop was good and Graeme was very helpful, thanks. I would have liked to have seen more tiles for the cast iron fireplaces in the ‘Flesh’ though. I chose the Integra Cast Iron Fireplace with t…
Mr MussonNewcastleton, Dumfries & Galloway, Scotland.
January 2014 We found you while searching for fire shops in Carlisle and bought from you because you have good advice without being pushy. In the showroom you have a good varied selection of working fires on show and Stuart was very helpful. I bought a Nu Flame Icona gas fire which Jamie fitted. …
Elaine WilliamsonCockermouth
May 2015 I came to you as you fitted our last fire. We saw Stuart in the showroom, he was very friendly and efficient. You have plenty of choice. I chose a Limestone mantle with a cast iron back panel and a remote control Nu Flame Gas Fire. The fitters Simon and Jamie were excellent. I am very pl…
Mrs WaltonWetheral
I came to you because of family recommendation and chose you because of your excellent customer service. The showroom was clear and informative. Graeme was excellent, helpful and friendly. Paul and Jamie the fitters were great. I am pleased I came to you.
Mr Daren WardleCarlisle
February 2014 I found you on the internet and I chose you because you are a family firm and there was no sales pressure on the first visit. The showroom was first class and Graeme was extremely helpful and gave us good advice with no pressure. Paul fitted our Nu Flame, hole in the wall, remote co…
Mrs NicholsonDumfries
December 2014 We chose Trafford Fireplaces on a personal recommendation. The shop is well situated and well set out and we were shown a variety of surrounds to chose from. The staff were very helpful and Eileen gave us all the information about the different types of gas fires. Our Nu-fl…
Mr & Mrs MarstonDalston
We live locally and pass your shop many times. We decided to buy from you because of the service and advice given by Graeme. The showroom was well presented and the Stoves were clearly displayed. The Fitted David was excellent and helped with advice. We are very pleased.
Mrs CleverleyCarlisle
May 2017 We found your company on the internet and chose you for the good service. It was very nice to see all the different fires all set up in the showroom. We were after a new fireplace and chose a Nu-Flame convector gas fire and Elgin & Hall Verdena surround. Peter was very helpful in expl…
Mr & Mrs McAllisterWorkington
January 2014 We have had all our fires from you since we gave up coal. The showroom was excellent as akways and Eileen was very helpful and explained all. We bought a Remote control Nu Flame convector gas fire and Jamie fitted it. he was very good, a very pleasant young man and we are very please…
Mr & Mrs TownendCarlisle
May 2014 I went to two other shops in town and got poor service and poor quality. I went to Traffords because they are well known and good quality. Your showroom had the best selection and it was well set out. Stuart was very helpful and honest and advised me on the best options. I bought a manua…
Gary LittleCarlisle
March 2013. I’ve seen your shop many times when going through Carlisle. I chose Traffords because you were very helpful and you also had fitters who you use. The showroom is like the Tardis, its far bigger on the inside compared to the outside. The staff were extremely helpful and they all had a s…
Mr PearsonPenrith, Cumbria
August 2013. I have passed your business many times and local business we always support. The showroom is very good and Eileen was excellent, very helpful. We chose the Appolo Gas Fire and Paul fitted it. He has a very good standard of work. We are very happy thank you.
Mr A. HuggonCarlisle, Cumbria.
October 2014 I chose you because one of your fitters recommended you to me. I thought the showroom was very good and Stuart was excellent. I bought a manual gas fire with a Stovax white surround and Jamie fitted it for me. His fitting and customer service was excellent.
Mr BanksCarlisle
November 2014 I came to you as I prefer to support and buy from local shops. My experience is the shop was good. All the staff were very helpful especially Stewart. I bought a Nu-Flame convector fire and Verona mantle.
Mrs BoydCarlisle
I knew about you because I had purchased from you previously and I chose to buy from you because you have an excellent range of quality, specialist products. In the showroom I was made to feel welcome and I had a nice warm feeling when I entered. There is a good display of fires and fireplaces. Grae…
J WalkerKirkoswald
I  Knew your showroom on London Road and that you were a well established business with a good display on show so I decided to visit your showroom. You have lots of Fireplaces on show and to choose from. Graeme and your other staff were extremely helpful giving me information and advice that I need…
Mrs WaltersCarlisle
June 2015 I’ve lived in Carlisle for 25 years so have pasted your shop many times. I came to you after I had looked on the internet. We thought you had a good range of products. The showroom and stuart was very good. He knew the products and performances well. We bought a Stone fireplace with th…
Mr McCubbinCumwhinton
February 2013. A friend recommended you to me. We chose you for your reputation for good service, price and choice. The showroom was very good, as was Graeme at explaining everything.  We chose the X40 Cube multi fuel stove from Pevex. The fitter was very good. I would change nothing. Very good ove…
Mr QuigleyHoughton, Carlisle, Cumbria
September 2017 We’ve been driving past your shop for years and in our search for a replacement Gas Fire, your shop was first on our list to visit. Matthew was very helpful and friendly in the showroom. Not at all pushy. We choose the Nu-Flame Ultra 2 Convector Gas Fire with the High Level Button …
Mr & Mrs Cairns, Morton, Carlisle
August 2014 I came back to you because of my past experience. I thought the showroom was good and Graeme was very helpful. I bought a Villager wood burning stove and David fitted it. He was excellent and very clean, I’m very pleased.
Mrs TurnbullCarlisle
I bought a Remote Control Fire off you for my front room. It is so good I wanted the same for my back room. The shop staff were good and the fitters Stuart and Jamie were very good. I am pleased I went to you.
Mr BalmerCarlisle, Cumbria.
November 2013 You were recommended to me by friends and I chose you because after shopping around I found you the most helpful. The showroom was nicely presented and I was made to feel welcome on both occasions I visited. I chose to buy a Logan natural oak mantle, the Marfil Acropolis set and a m…
Mr MonkhousePenrith
February 2018 We came to you because you are a well known and respected local supplier. I had a great showroom experience and everyone was very friendly, professional and helpful. Graeme was very helpful and knowledgeable. We Chose the Gazco Vogue midi Gas Stove with Remote Control and a Balanced…
Mr & Mrs Kissock, Cargo, Carlisle.
April 2015 I chose Trafford’s because you had the best selection compared to the others. The showroom was far superior to others we had seen. Graeme was very helpful in the showroom. I bought the Nu Flame High Efficiency Convector Gas Fire and an Elgin & Hall Marble Fireplace. The fitters Jamie a…
Anne SmithScotby
April 2013. As we are a previous customer of yours we came back. The showroom is very good as is the general experience. Peter was very helpful and gave a good explanation of what we wanted. We chose a new Solid Oak Fireplaces because it was the Right fire surround at the right price. We are pleased…
Mr & Mrs GarnesGretna, Dumfries & Galloway, Scotland
I have shopped with you in the past and again found a good shop experience with staff that were helpful and efficient and certainly knowledgeable about the products. The fitter turned up as arranged and was fine. Yes we are pleased we shopped with you and would do so again.
Mr HeathCarlisle, Cumbria.
October 2014 I chose you because you explained the products well. I thought the showroom was very good and Stuart was helpful and able to explain the products to my satisfaction. I bought a Depra X40 multi fuel stove and Paul fitted it. He was fine after we had a slight adjustment on appearance. …
Mr DeaconCarlisle
August 2013. We had years of driving past the shop and chose it because of price and trust in the shop. The showroom and staff were warm and very welcoming. We found Graeme very helpful and found exactly what we needed. We chose an Arrow Mutlifuel Stove which David and his son fitted. They were very…
Mr & Mrs RamshawCarlisle, Cumbria.
June 2014 I chose you because I got the best treatment from your staff when I called in compared to the other shops I visited. I thought the showroom was good and so was Graeme. I bought a convector  gas fire with a log effect.
Mr StevensonLangholm
July 2014 We came to you because you were recommended to us by numerous people. The showroom was very good, it had a superb choice and Eileen was very knowledgeable and extremely helpful. We bought a Chelsea solo multi fuel stove and David fitted it. He was first rate and we are delighted we came…
Mr & Mrs BrownCarlisle

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