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certified-reviews

Welcome To Our Website

  • Trading on London Road Since 1980

  • Over 20,000 Satisfied Customers

  • 100’s of Great Customer Reviews (Check Out ‘Why Our Customers Love Us’)

  • Free Surveys (Usually By The Owner Of The Business)

  • Fully Qualified Gas Safe & HETAS Registered Staff


Why our customers love us

September 2014 I came to you because if my sons recommendation. I thought the showroom was good and Eileen was very helpful. I bought at Logic H.E remote control convector gas fire and Paul fitted it. He was excellent and curtious.
Mrs HuntSilloth
I know your shop from driving past. I chose you because Jan, the lady in the shop was helpful and polite. The showroom is how a showroom should be like. The fires are knocked on to show the customer  what the fire looks like when it’s on. Jan was very helpful and explained everything I needed to …
Mrs GrahamCarlisle
November 2014 We chose your shop as we were very impressed with your professionalism. Out of all of the showrooms we visited yours was the best. Stewart was very helpful, with no sales patter. We bought a Gazco Studio 1 fire and was very pleased with the fitting by Jamie and J20. We w…
Mr & Mrs MurphyCarlisle
We knew about you as we had previously bought from you and we got a good service last time. Your showroom is great with friendly helpful service. Eileen explained the Gas Stoves to us Very well, she was very good. The fitter Stuart was good, were very pleased with his work. We were disappointed the…
Dawn WicksGlassonby, Penrith
February 2013. I knew Traffords because I used to be a neighbour of Peter & Jan. I chose you because of your quality and service. The showroom is very clean and lovely to view around. Jan couldn’t have been more helpful. I bought a Jura Stone Fireplace with an Electric Fire. The fitter Simon was g…
Marion McMorrineCarlisle, Cumbria.
January 2014 We had seen the shop when we were in Carlisle and knew about you because a friend had used you. We chose to buy from you because when we popped in the shop Stuart was very helpful and knowledgeable with what we needed. The showroom was very well set out and we bought a remote control…
Mr & Mrs GibsonPenrith
November 2017 I came to you because of price. The showroom was good as was Graeme. I bought a Legend Vantage Convector Gas Fire. The fitter Jamie was good, quick and clean. I am pleased I came to you.
Jason Todd, Carlisle
April 2015 I didn’t actually visit the showroom but phoned up. Graeme was a very helpful sales person who introduced himself by name and this gave us a professional and friendly contact point. The visit from your fitter Paul resulted in us choosing you. He was very professional and knowledgeable.…
Pat AtkinsonRavenglass
I knew of you from passing the showroom and your good local reputation. You have a good choice and a bigger floor area than expected. Peter had a very helpful approach and left me time to look at leisure. I was happy with Trafford Fireplaces and I would recommend it to others.
Tony HendryCarlisle
I knew about you from the local press and I chose you because I like to use local businesses. I thought the showroom was very warm and there were good choices. Stuart was excellent and knowledgeable and I chose to buy a Pevex X40 Cube wood burning stove. David fitted my stove and he had very good wo…
Mr ThornthwaiteCarlisle
April 2018 I came to you because of my dislike of the other Fireplace Centers. Your showroom is excellent, friendly and informative. Graeme was very helpful as we were new to Gas Fires. We bought a Yeoman CL5 Gas Stove with Remote Control. The Fitters Tony and Alan Made us an Inglenook for the St…
Mr & Mrs Fox, Brampton
March 2018 I have known Traffords for a long time. Everything in the showroom is fine. Brenda was very helpful and helped me chose the Nu-Flame High Efficiency Convector Gas Fire with the High Level Button Controls, and a new marble back panel. Tony the fitter was very thorough. I am pleased I ca…
Mrs Margaret Samuel, Scotby
I found you on the internet and chose you because you are a Nu-Flame dealer. I thought your showroom was well laid out and well laid out with plenty of stock. The showroom staff were very extremely helpful. We were  more than satisfied with your service.
Mr & Mrs EdkinsDearham
I have known your shop and that you have kepted good equipment for many years, so I didn’t hesitate to come when I needed advice. I came to you because you get better attention from a family firm and I proved this. Politeness was shown to me and time was taken to give advice. I found the staff …
Mrs Margaret JohnstonGreat Orton
I’ve often seen your shop. Its handy and it looks nice. Graeme was very helpful and I found the Fire I wanted. Gary the fitter was very good. I am pleased I went to your shop.
Mrs LeetchCarlisle
We came back to you because we had a Fire put in previously by you. The showroom was excellent. Eileen was helpful and you had a good selection of Fires and Fireplaces. Everyone was very helpful at explaining the products. Ian the fitter was excellent. We are very pleased with everything.
Mr & Mrs DayMorton West, Carlisle
We knew you through word of mouth and we chose you because you were recommended to us and the price. The showroom had a wide and varied choice. The showroom staff were excellent and gave good advice. The fitters Stuart and Jamie were, excellent, expert and pleasant. I am very pleased I came to you.
Mrs BowditchStanwix
I found you on the Internet and chose you because you responded to my e mail quickly. I didn’t come into the showroom as I knew what I wanted and ordered over the phone. The fitters, David and his son were very good. They were really helpful and cared about the overal impression of the Stove and f…
Mr & Mrs ColeSilloth
November 2013 You were recommended to me by friends and I chose you because after shopping around I found you the most helpful. The showroom was nicely presented and I was made to feel welcome on both occasions I visited. I chose to buy a Logan natural oak mantle, the Marfil Acropolis set and a m…
Mr MonkhousePenrith
March 2018 I came to you as you are a local well established business. The showroom is excellent and Graeme was very helpful. I got the Elgin & Hall Aurelia Marble Fireplace and the Nu-Flame High Efficiency Convector Fire with the High Level Button Controls. The fitters Jamie and Brendan were exc…
Mr L Story, Carlisle
June 2013. I have passed your shop many times and it is well set out and inviting. You have the best selection. Graeme was very helpful at explaining all the Fires and Fireplaces to me. I chose a Solid Oak Mantel with Cream marble and a High Efficiency Nu-Flame Convector Gas Fire with High Level C…
Mrs DixonCarlisle, Cumbria.
February 2017 I visited Trafford Fireplaces after hearing a good report from a work colleague. I was impressed with the showroom and Jan was very helpful and provided the necessary information on the products.   I chose a Gazco Logic balanced flue gas fire which was fitted by Jamie who was …
David HetheringtonCarlisle
November 2014 We came to you because we heard about you from friends. We thought the showroom was very good and Eileen was very helpful. Jamie fitted our fireplace and he was excellent. We are pleased we came to you.
Mr & Mrs SmithCarlisle
December 2012. I knew you because I often drive past the shop. You were the 3rd shop I visited and the only one willing to give advice about getting our room ready for a wood burning stove before committing to buying. The showroom was very well laid out – prices clearly visible and lots of brochur…
Rebecca FarrimondWigton, Cumbria
December 2017 We were looking for a new modern fire. After visiting a couple of showrooms, saw the styles we liked that of Traffords. I liked the logical layout and choice available in the showroom. The staff were friendly and knowledgeable about the products and left me confident I had a good pr…
Ewan Murray, Houghton, Carlisle
March 2014 I chose you because I had heard about you through word of mouth and because you have good displays and friendly staff. The showroom was warm and friendly and Graeme understood different heat outputs and styles. I bought a Gazco Logic convector gas fire with a hearth, mantle and back pa…
Jill MartinSilloth
November 2012. I know the shop because we pass it a lot. The showroom was very good and we saw a fire we liked. Eileen was very helpful in explaining the fires. We chose the Nu Flame High Efficiency Gas Convector Fire with the buttons on the side. Paul the fitter was very good. We are very pleased.
Mr & Mrs MillsCarlisle, Cumbria
October 2017 I have shopped with you before and I came back because of your excellent service. The showroom is very good and Graeme was extremely helpful in helping me choose my new Wood Burner. The Heta 45 Stove. The fitters, David Southwell and his team were outstanding. I am extremely pleased.
Mr Mitchell, Carlisle
January 2017 We heard about your shop from our sons so we looked on the internet and decided to come in and have a look for a new gas fire. You have a lovely showroom and we were very satisfied with the way your staff explained the products to us. We bought a Nu Flame slimline gas fire whic…
Mrs ThompsonPenrith
December 2013 We had bought from you previously and came back because you were very good. The showroom was very nice, Eileen was helpful and we bought a Dimplex Cheriton electric fire. We are very pleased with you and our purchase.
Mr & Mrs AskewGretna

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Trafford Fireplaces Carlisle, Cumbria