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June 2018

I came to you as you were the most helpful and gave good information. Matthew was very helpful and explained everything. I bought the Flavel Welcome in Bronze. The fitter J20 is a nice lad and did a good job. I am pleased I came to you.

June 2018

I knew you by name. You have a nicely set out showroom and you give excellent service. Matthew was very helpful and couldn’t have done more for us. I chose the Gazco HE Logic with Slide Control. The fitter Tony was very good, efficient and cleaned as he went. You couldn’t have done anything different. I am pleased I came to you.

Mrs Tully, Rockcliffe

May 2018

After visiting your showroom I was impressed by the knowledge of your sales staff, the variety of fireplaces and fires on view. You have a well displayed showroom and I had a good interaction with your staff. Graeme gave me excellent service. I bought the Jodi Limestone Fireplace with Lights and the High Efficiency Convector Gas Fire with High Level Button Controls. The fitters Jamie and Brendan were first class. We were completely happy from the start to finish and would have no hesitation in recommending you.

We would like to give special praise to Graeme in the showroom for his help and guidance throughout and also to the superb care and attention shown by Jamie Little when actually installing the fireplace and fire.

Mr Smith, Carlisle

May 2018

I found you online and the fireplaces looked very attractice. The showroom is very good and Graeme knew exactly what would suit our situation. I got the Nu-Flame Ultra 2 Convector LPG Gas Fire with Remote Control. The fitter Tony was very good. I am pleased I came to you.

Miss Feasby, Anthorn

June 2018

I was Recommended to you by family and people local to us. You have a good selection on show. Really helpful staff who are informative and patient. Brenda and Matthew covered all the options and the pros and cons of the products. I bought the Elgin & Hall Timara Marble Fireplace with Lights and the Devotion Slide Control Gas Fire. The fitters Jamie and Brendan are very polite, neat and tidy workers. They did the job to a good standard and took the time to show me how to work the fire before leaving. I am very pleased.

Hannah Cant, Carlisle

May 2018

I came to you because when I was looking around the showroom with my brother I was very impressed with the staff. You have plenty of choice and a lovely showroom. Brendan and Matthew were excellent and explained everything. I chose a Magiglo Balanced Flue Remote Control Gas Fire. The fitter Jamie was clean, tidy and very efficient (excellent). I am pleased I came to you and will certainly recommend you.

Mr Watson, Carlisle.

May 2018

We came to you because of your helpful sales people. We would have liked to have seen more different fires but we were happy with our visit. Matthew was very helpful. we bought a Remote Control Nu-Flame High Efficiency Slimline Gas Fire. J20 the fitter was very good. We are pleased we came and will recommend you.

Mr & Mrs White, Brampton

March 2018

We came to you because of your good reputation. You have a good range on show. Your staff were welcoming without pressure. Matthew was very helpful. We chose the Nu-Flame High Efficiency Slimline Gas Fire. The fitter J20 was excellent. He arrived promptly and was friendly and professional. I am very happy. I will recommend you.

Mr & Mrs Tiffin, Carlisle.

April 2018

I came to you because I wanted to see a fire in operation. Your showroom is lovely. Your staff Matthew was very helpful in choosing my fire. I bought a Nu-Flame Energis Ultra 2 High Efficiency Convector Gas Fire with the high level Button Controls. I would recommend Traffords.

Stepanie Lithgoe, Morton, Carlisle.

April 2018

You have the best selection in Carlisle. The showroom has good variety. Its spacious and easy to look around. Brendan was very good, polite and helpful. I chose an Oak Gorden Mantel with Roman Stone Marble and a Dimplex Wynford Electric Fire. The fitter J20 was very good. I phoned in the day it was fitted to thank the shop, home visit to measure and fitting. All excellent.

Mr Byrne, Denton Holme, Carlisle.

April 2018

I have used you in the past for work. The showroom is very good and Brenda is very helpful. I bought new marble and a Robinson Wiley Firecharm Gas fire. I got first class work from Jamie the Fitter. He was excellent. I am pleased I came to you and I will recommend you.

Mr & Mrs Strong, Penrith.

April 2018

I came to you because I have had Fireplaces and Gas fires from you in the past – all excellent. The showroom has plenty of choice and I soon found what I wanted. Brenda the member of staff I dealt with was very helpful, polite and friendly. I bought  a new Oak Fireplace with a Misermatic gas Fire. The fitter Jamie did a very good job with no mess left behind and no time wasted. You could not have done anything different for me and I would recommend you and have.

Miss Eite, Carlisle.

March 2018

We came to you as we know you. We regularly pass the shop. We got good information and trust in the shop. The store was top notch. Brenda was brilliant and matched up what we wanted with the products. We bought the Pevex Eco 30 Inset Multi Fuel Stove and new Fireplace. The fitters Tony and Alan were brilliant. The only thing that let us down was the weather/snow. I have already recommended you.

Mr & Mrs Nicol, Harraby, Carlisle.

February 2018

I chose you because you are a local firm. I found the showroom very good. It is friendly and informative. Graeme was very good and explained everything very well. I bought a Durrington Fireplace with the Nu-Flame High Efficiency Energis Ultra 2 Convector Gas Fire. The fitter Tony did excellent work. I will recommend you.

Peter Beeson, Carlisle.

April 2018

I came to you because of my dislike of the other Fireplace Centers. Your showroom is excellent, friendly and informative. Graeme was very helpful as we were new to Gas Fires. We bought a Yeoman CL5 Gas Stove with Remote Control. The Fitters Tony and Alan Made us an Inglenook for the Stove. We couldn’t fault them. They worked hard and sorted out all the problems.

We are very pleased we came to you.

Mr & Mrs Fox, Brampton

April 2018

I was recommended to you by my Granddaughter. The shop is well laid out. Matthew was very informative and helpful. I bought a Gazco Logic High Efficiency Remote Control Gas Fire. Jamie the fitter was very helpful and efficient. I am pleased I came to you.

Mary Turnbull, Cotehill, Carlisle

March 2018

I have known Traffords for a long time. Everything in the showroom is fine. Brenda was very helpful and helped me chose the Nu-Flame High Efficiency Convector Gas Fire with the High Level Button Controls, and a new marble back panel. Tony the fitter was very thorough. I am pleased I came to you. I would recommend you.

Mrs Margaret Samuel, Scotby

January 2018

I came to you because you had a car park. The showroom is very good. Graeme was very helpful. I bought the Nu-Flame High Efficiency Convector Gas Fire with the High Level Button Controls. Jamie the fitter was very clean. I am pleased I came to you.

Mrs Thompson, Thursby

March 2018

I came to you as you are a local well established business. The showroom is excellent and Graeme was very helpful. I got the Elgin & Hall Aurelia Marble Fireplace and the Nu-Flame High Efficiency Convector Fire with the High Level Button Controls. The fitters Jamie and Brendan were excellent. I’m pleased I came to you.

Mr L Story, Carlisle

March 2018

I came to you because of previous work I had done. The showroom is excellent and Matthew is very good at explaining the Fires. I got the Gazco Logic Remote Control Convector Gas Fire. The fitter J20 was excellent. I’m pleased I came to you.

Mr Harding, Brampton.

March 2018

I came to you because you were helpful when I made an enquiry. The showroom was great. Everything was explained to me and there was good stock on demonstration. Brenda was very good. I bought the Gazco Vogue Midi Remote Control Gas Stove. The fitter Paul was timely, clean and tidy.

Mr Ian Hargrave, Keswick.

March 2018

We came to you by recommendation. The showroom is incredible. Graeme gave exceptional service. We bought the Nu-Flame Ultra 2 Remote Control Convector Gas fire. Jamie the fitter was excellent. We are pleased we came and have already recommended you.

David and Carol Dunning, Wetheral

March 2018

We saw you on the high street and bought a fireplace from you 10 years ago. The showroom is warm, spacious and pleasant. The shop staff and Graeme are outstanding. We bought the Heta 45 Multi Fuel Stove. The fitters David Southwell. Excellent work. Two very polite young fitters. Everything was perfect, Price, quality and delivery. Highly recommended.

March 2018

I was recommended to you by previous customers of yours. The showroom was excellent. The staff were most helpful and friendly. Matthew helped me choose the Gazco logic Slide Control Balanced Flue Gas fire. Jamie the fitter was excellent. He had more bricks to replace the old balanced flue fire, but he was fine. I am so pleased with you. I will certainly recommend you.

Mr Wilkinson, Lowry hill, Carlisle.

March 2018

Traffords replaces our fireplace at Moorhouse Road and did a first class job so we’ve come back. You have plenty of choice of surrounds and fires. Brenda was very helpful and explained everything perfectly. We bought the Elgin & hall Verdena Suite in Marble and the Nu-Flame Ultra convector Gas fire. The fitters Jamie & Brendan were both professional and friendly. They were clean in their work and left no mess. We are very pleased we came to you and would definitely recommend you.

Mr & Mrs Statter, Upperby, Carlisle.

February 2018

I came to you because of your reputation. The showroom is excellent and the staff are very professional. Brenda helped me chose the Elgin & hall 48″ Verdena Marble Fireplace Suite with Lights and the Nu-Flame Energis Ultra Convector gas fire with Remote Control. The fitter Jamie was excellent. I will highly recommend you.

Mrs Neil, Hayton.

March 2018

We have used you before to remove a fire and you provided a great service so we came to you again. Your showroom is comfortable and the staff very helpful. Graeme helped us chose the Pevex Bohemia 60 Cube Double Sided Stove. Tony and Alan the fitters were wonderful. We would absolutely recommend you and have done to family and friends.

Stuart & Kellie Miller, Houghton, Carlisle.

February 2018

We came to you because you are a well known and respected local supplier. I had a great showroom experience and everyone was very friendly, professional and helpful. Graeme was very helpful and knowledgeable. We Chose the Gazco Vogue midi Gas Stove with Remote Control and a Balanced Flue one for our other room. The fitters Tony and Allan were excellent. Very friendly and cleaned up very well before going. We’re very pleased we came to you and would definitely recommend you.

Mr & Mrs Kissock, Cargo, Carlisle.

February 2018

I came to you because you are local and I needed a shop that had engineers and fires. The showroom was small but adequate. Brenda was very good, attentive and cheerful. I bought the Nu-Flame energis 2 Convector gas Fire with High Level Button controls. J20 the fitter did a good job. He was pleasant and informative. I am please I came to you. I would have thought the standard warranty would have been longer than 1 year.

Cyril Edwards, Harraby, Carlisle.

February 2018

I came to you as you were a local firm. Your showroom is excellent, with lots of products and a nice sales lady, Brenda. She was very helpful. I bought the Oak Atwick Mantel with stepped Marble and the Nu-Flame Energis 2 Slimline gas fire. Jamie the fitter was great. I’m very happy with his work. I am very pleased I came to you and have already recommended you,.

Andrew Minnion, Stanwix, Carlisle
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