September 2018

My husband and I heard you were the best so we came to you. The showroom is very good and Jan was a good help. we chose the Gazco Log Logic HE Gas Fire with Slide Control. The fitter Jamie knew what he was doing. He was very good. He’s a very good lad. we are pleased we came to you.

Mr & Mrs Norris, Carlisle.

September 2018

I knew you through knowing the location of the shop and by a recommendation from our niece, a previous customer of yours. The showroom is well laid out to show the extensive range of gas fires and different ones available for our needs. Graeme was very helpful and gave a good response to our questions and patiently explained different choices. We chose The Gazco Logic High Effiency Slide Control Gas Fire. The fitter Jamie was very thorough in the installation and in explaining the working of the fire. I am pleased with the purchase and we have already recommended you to two friends.

Mr & Mrs Mooney, Carlisle.

September 2018

We went to you because you are a local showroom with lots of fireplaces on display. The showroom is excellent. Matthew was very helpful. We arrived not knowing what we wanted and left with plenty of options. We chose the Elgin & Hall Odella Marble Fireplace with the Nu-Flame High Efficiency Convector Gas fire with the High Level Button controls. The fitters Jamie & J20 were very efficient tidy workers. We are pleased we came to you and will recommend you.

Mr & Mrs Clark, Wigton

September 2018

I came to you on the recommendation of my brother. The showroom has a good range of stoves and prices. There was prompt service and a quote. Graeme was very clear on the pros and cons of models. I chose the Villager Esprit Multi fuel Stove. The fitters David and his team were hard working and left everything tidy and clean.

Mr Andrew Stables, Temple Sowerby

September 2018

We came to you because of previous good service. Our showroom experience was very good. Matthew gave us excellent service. We had our old Wood Burning Stove Removed and bought a new Gazco Stockton 5 Remote Control gas stove. The fitters Tony and Allan were well mannered, polite clean workers. We are pleased we came to you and we will recommend you.

September 2018

We came to you as you are a long established firm. The showroom is very good. Matthew was very good at helping us. We bought the Stovax convector Casting with the Gazco Logic, Remote Control, Convector Gas fire. Tony the fitter was efficient. I am pleased and I will recommend you.

Mr & Mrs Aitchinson, Langholm

September 2018

I came to you because a friend recommended you and your reviews. The displays in the showroom are lovely and homely. Brendan was helpful but not pushy. I bought the Elgin & Hall Timara Marble Fireplace with the Nu-Flame, High Efficiency, Slimline Gas fire. J20 The fitter is a star and a credit to the company. I am pleased I came to you and yes I will recommend you.

Chloe Tringham, Hayton

September 2018

I’ve used you before, your very good. Your general reputation is good also. The showroom is good. We saw what we wanted. We got plenty of attention from Brenda who was very helpful. For one room we bought a gazco Stockton 5 Gas Stove and for our other room the Nu-Flame Vitesse, High efficiency, Glass fronted, Remote control, Convector Fire with a white Marble Back and Hearth to fit our Mantel. The fitters Tony and Allan are very good, helpful, patient and obliging. We are very pleased and yes we will recommend you.

Mr neil tucker, Carlisle

September 2018

I found the shop online and it looked like you had a good range. The showroom does have a good range of fires and surrounds. The shop staff were very helpful and gave lots of good advice. I bought a Limestone Mantel with Slabbed Granite Back & hearth. The fire was the Stovax Riva 40 Multi-Fuel Cassette with a metal frame. The fitters Tony and Allan were very good, there was a small problem but Tony has been back to fix it. We are pleased we came to you and happy to recommend you.

Mr & Mrs Richardson, Appleby

September 2018

We visited you previously when shopping with my mother and father. The shop was extremely helpful, especially offering to come out and measure up. Jan was definitely helpful. We chose the Elgin & Hall Verdena Marble Fireplace with the High Efficiency Nu-Flame Convector Fire. The fitter Jamie was very professional, very friendly and helpful and quick. We are very happy and yes I will recommend you.

Mr & Mrs Walford

August 2018

We came to you as we had bought a grate of you before and you’ve been there a long time. The showroom is good with plenty of fires to choose from. Matthew was very good and patient. We bought the Nu- flame High Efficiency Energis 2 Convector Gas Fire with the High level 3 Button control. Plus a new OER Pine Cairngorm Mantel with beige marble. The fitter Jamie was good, no complaints. We are pleased with the service we will recommend you.

Mr & Mrs Garrard, Wreay

September 2018

We came to you because we shopped around and you came up best. You have a well displayed showroom and your staff were helpful. Brenda was very helpful. She helped us choose the Gazco Logic, High Efficiency, Log, Remote Control gas Fire with a new Back and Hearth for my fireplace. Tony and Allan the fitters were efficient and tidy. We are satisfied and will recommend you.

Mr & Mrs Loughran, Carlisle

September 2018

I came to you because you are an established firm. The showroom is ok. Brenda the person that looked after us was very helpful and informative. I bought the Elgin & Hall Vitalia Marble Fireplace, with the Nu-Flame High Efficiency Convector Gas Fire with the High Level Button Controls. The fitters Jamie & J20 were very, very good. I am pleased I came to you and yes I will recommend you.

Mr Lyall, Wigton

September 2018

We came to you because we liked the Gas Stove in the showroom. The showroom has loads of choice and is a pleasant experience. We dealt with Graeme the whole time and he is definitely an asset to the company. We bought the Chesney’s Large Beaumont Gas Stove in Parchment White. The fitters Tony and Allan were brilliant. We are definitely pleased we came to you and have already recommended you.

Graeme Hoskins

August 2018

I’ve seen your shop when passing in the car. You have a good showroom with plenty of choice. Jan was very helpful and pleasant. I chose the Elgin & Hall Deepline Radiant Living Flame Gas Fire with the Slide Controls.  J20 the fitter was very efficient and very tidy. I am very pleased I came to you.

Mr & Mrs Davidson, Brampton

August 2018

I came to you as I wanted someone local. You have a lovely showroom to walk around. Brenda was very helpful. She was a pleasure. I bought the Gazco Balanced Flue Fire with the Slide Control. The Fitter J20 was very friendly and professional. I am pleased I came to you you, I would do nothing different and I will recommend you.

Mary Rae, Lockerbie

August 2018

I came to you as I looked at two other outlets and you were the best by far. Your showroom is small but has a good selection. Brenda was pleasant, helpful and knowledgeable. I bought the Nu-Flame High Efficiency Convector Living Flame Gas Fire with the High Level Button Controls. I also got a new Marble Back Panel. The Fitter J20 was very pleasant, Clean, Polite and Efficient. I would be happy to have him here again. I am very happy we used your store. I will recommend you.

Mr Styth, Carlisle

August 2018

I was recommended to come to you by my neighbours. I couldn’t get to the shop so Peter came to my house. He was 10 out of 10. I chose a Gazco Logic HE Remote Control Balanced Flue Gas Fire. The fitter J20 was absolutely 1st class.

I will definitely recommend you.

Lynn Gillespie, Carlisle

August 2018

I am a previous customer of yours and an acquaintance of Eileen who used to work for you. The showroom is well set out and you have plenty of choice. Brenda was first class and pleasant. We chose the Elgin & Hall Amorina Deluxe Electric Suite.

The fitter Jamie was excellent, clean, pleasant with good workmanship. I could recommend him.

I am pleased i came to you. Your work has been admired.

Mr Woods, Carlisle

August 2018

I was recommended to you by a friend. You have plenty of choice and very helpful and knowledgeable staff. Graeme was very helpful and was able to recommend the best products for our requirements. We chose the Varde Samso freestanding Stove and chimney system. The fitters Tony and Allan were excellent and competent. The work went without any problems to us.

We are extremely pleased with all aspects of your service and will certainly recommend you.

Mrs Plant, Threlkeld

July 2018

I came to you because G.Brown my plumber recommended you. The showroom is very good indeed. Matthew was extremely helpful and explained everything very clearly. I bought some new marble for my fireplace and a Remote Control Nu-Flame Convector Gas Fire. I have my own fitter but I will recommend you.

Mrs L Herbert, Carlisle

August 2018

I came to you because you were the best value. The showroom is easy and you have knowledgeable staff. Matthew was very good at explaining the fires. I chose the Gazco Studio 1 Slimline Balanced Flue Hole in the wall Gas Fire. The fitters Jamie and J20 were quick and efficient. I have already recommended you.

Mr & Mrs Watson, Carlisle

July 2018

I came to you as I got my original fire from Traffords. The showroom was a good experience with the very helpful staff. Matthew gave us a good service. I bought a new Baxi Wall Heater. The fitter J20 was on time, nice and friendly and very efficient. I have recommended you to friends and family.

August 2018

I came to Traffords as I’ve had a fire from you before. The showroom was brilliant and the young man J20 who helped us was brilliant. Everyone we spoke to was brilliant. They couldn’t have been more helpful.

I bought an Elgin & Hall Exclusive Slide Control Gas Fire and a new Mantel and Marble. J20 fitted it for me. He was excellent, very little damage and very tidy. I’ve been recommending you to everyone who will listen.

Mrs J Moore, Carlisle

August 2018

I came to you because my grandson had a fire fitted from you. You have a good selection and friendly service from staff. They were very helpful. I chose the Gazco Slide Control Convector Gas Fire. Our fire was fitted by Jamie. He is very competent and a really nice lad. We just had a little mark on the fret which has been sorted out. We would recommend you.

August 2018

We came to you because of past experience of your professionalism and customer service. Your showroom has a good choice, is visually good with easy access. Graeme look after us well. We chose a Durrington Limestone Suite with a Gazco Logic Balanced Flue Fire. The fitters Jamie and J20 were excellent. They took their time and made sure the customer was happy.

Mr & Mrs Cookson, Carlisle

July 2018

I knew of you through local knowledge. The showroom is very good. Graeme is a helpful salesman. We chose the Elgin & Hall Tasmin Marble Fireplace and the Dimplex Danesbury Electric Fire. The fitter J20 was excellent, helpful, pleasant and tidy. Yes I would recommend you.

Mr & Mrs Hetherington, Carlisle

July 2018

I choose Trafford Fireplaces cos my daughter told me !!!

The showroom is very nice and very expensive ! but worth it !!!

We choose the Gazco Studio 1 Hole in The Wall Gas Fire with beige marble slips. I am really happy with the fitters Tony and Allan, they are very nice to us. 

Mr & Mrs Carrigan, Carlisle

June 2018

We came to you because we purchased our fire from you for our last house. The showroom is fine and Matthew was very helpful.

We chose an Elgin & Hall Marble Fireplace with Lights and the Nu-Flame High Level Button Control High Efficiency Convector Gas Fire. Jamie the fitter was very good. I will recommend you.

Mr & Mrs Coulter, Houghton

July 2018

Other people told me to come to you. The showroom is very clean and professional. Graeme was excellent and helped me choose a new Remote Control Nu-Flame Gas Fire. The fitters were exceptional, lovely lads.

I will recommend you.

Mrs Plimmer, Carlisle